Canadameds.com

At Canadameds.com, safeguarding your confidentiality and protecting your personal information is a primary concern. Canadameds.com follows Ten Privacy Principles to govern our actions as they relate to the use of personal information. The Ten Privacy Principles are as follows:

Principle 1 - Accountability. Canadameds.com is responsible for maintaining and protecting any personal information under our control.

Principle 2 - Identifying Purposes. The purposes for which personal information is collected shall be identified before or at the time the information is collected.

Principle 3 - Consent. The knowledge and consent of the Customer are required for the collection, use or disclosure of personal information except where required or permitted by law.

Principle 4 - Limiting Collection. The personal information collected must be limited to those details necessary for the purposes identified by Canadameds.com. Information must be collected by fair and lawful means.

Principle 5 - Limiting Use, Disclosure and Retention. Personal information may only be used or disclosed for the purpose for which it was collected unless the Customer has otherwise consented, or when it is required or permitted by law. Personal information may only be retained for the period of time required to fulfill the purpose for which it was collected.

Principle 6 - Accuracy. Personal information must be maintained in as accurate, complete and up-to-date form as is necessary to fulfill the purposes for which it is to be used.

Principle 7 - Safeguarding Personal information. Personal information must be protected by security safeguards that are appropriate to the sensitivity level of the information.

Principle 8 - Openness. Canadameds.com is required to make information available to Customers concerning the policies and practices that apply to the management of their personal information.

Principle 9 - Customer Access. Upon request, a Customer shall be informed of the existence, use and disclosure of their information, and shall be given access to it. Customers may verify the accuracy and completeness of their information, and may request that it be amended, if appropriate.

Principle 10 - Handling Customer Complaints and Suggestions. Customers may direct any questions or enquires with respect to the privacy principles outlined above or about our practices by contacting info@Canadameds.com.

The guidelines below set forth the principles we use in gathering, using, maintaining and protection personal information you provide us.

The Types of Personal Information We Collect

Canadameds.com gathers and uses any information that is necessary for fulfilling your orders for our products and services. It typically includes the following personal information:

• name
• mailing address
• e-mail address
• telephone numbers
• referral source
• the name of your primary physician and his or her contact information
• age
• height
• weight
• sex
• date of birth
• the existence and types of drug allergies
• medications requested
• family medical history information
• your personal medical history information
• details of your existing medications
• credit card information (including card type and number, expiry date and name of card holder)
• banking information (including transit and account numbers)
• prescription information

The choice to provide us with personal information is always yours. However, your decision to withhold particular details may limit the products and services we are able to provide and make it more difficult for us to advise you or suggest appropriate alternatives. If we are unable to accommodate your request based on the information that has been provided, we may ask for additional details in order to identify other ways to be of assistance. We may also maintain a file containing contact history that is used for customer inquiry purposes.

We may collect anonymous/non-personal information. Anonymous/non-personal information is information that cannot be associated with or traced back to a specific individual or business entity.

The Purposes for which we use Personal Information
We use your personal information to communicate with you, enhance your visit to our website, process your prescription orders and effectively provide the products and services you have requested. We provide your personal information to a licensed physician to review and approve your prescription.

We may use your personal information to offer additional products and services sold by Canadameds.com. In the event of a sale of all or substantially all of the assets of Canadameds.com, records containing personal information may be transferred to the purchaser. We will not furnish your personal information to an outside organization for its use in marketing or solicitation, without your prior consent.

We only use your personal information for the purposes that we have disclosed to you. If for any reason your information is required to fulfill a different purpose, we will notify you and ask you for your consent before we proceed.

In some instances such as a legal proceeding or court order, we may also be required to disclose certain information to authorities. Only the information specifically requested is disclosed and we will take precautions to satisfy ourselves that the authorities who are making the request have legitimate grounds to do so.

There are some situations where we are legally permitted to disclose personal information such as employing reasonable and legal methods to collect a delinquent account, a medical emergency or suspicion of illegal activities.

When you visit our website, information is not collected that could identify you personally unless you choose to provide it voluntarily. You are welcome to browse our website at any time anonymously and privately without revealing any personal information about yourself.

Security Measures
We use current technologies and maintain security standards to ensure that your personal information is protected against unauthorized access, disclosure, inappropriate alteration or misuse. All safety and security measures are also appropriate to the sensitivity level of your information. Electronic client files are kept in a secured environment with restricted access. Paper-based files are stored in restricted access areas.

We manage our server environment appropriately and our firewall infrastructure is strictly adhered to. Our security practices are reviewed periodically and we employ current technologies to assist us in protecting the confidentiality and privacy of your information.

In the course of daily operations, we attempt to restrict access to personal information to authorized employees who have a legitimate business purpose and reason for accessing it. As a condition of their employment, all employees of Canadameds.com are required to sign a confidentiality agreement, abide by the privacy standards we have established and to follow all applicable laws and regulations. Unauthorized access to and/or disclosure of client information by an employee of Canadameds.com is strictly prohibited. All employees are expected to maintain the confidentiality of personal information at all times and failing to do so will result in appropriate disciplinary measures, which may include dismissal.

Accessing and Amending Your Information
Decisions are often made based on the information we have. Therefore, it is important that your personal information is accurate and complete. As a customer, you have the right to access, verify and amend the information held in your personal and financial files.

To help us keep your personal information up-to-date, we encourage you to amend inaccuracies and make corrections as often as necessary. Despite our efforts, errors sometimes do occur. Should you identify any incorrect or out-of-date information in your file(s), we will make the proper changes and provide you with a copy of the corrected information. Where appropriate, we will communicate these changes to other parties who may have unintentionally received incorrect information from us.

If you access or use this website (the "Site"), you accept and agree to be bound by and comply with the following terms and conditions (the "Terms"). If you do not accept these Terms, do not use the Site.

JURISDICTION
The Site (excluding linked sites, if any) is administered and controlled by Canadameds and its affiliates, subsidiaries, officers, directors, employees or agents (collectively, "Canadameds") from its offices in the accordance with the local Provincial and Federal laws of the country in which the site Canadameds.com is registered in. You agree that the Site will be governed by and construed in accordance with the local laws of the jurisdiction in which Canadameds.com is registered in without giving effect to any principles of conflicts of laws. You agree that all disputes, controversies or claims arising out of or in connection with the Site shall be submitted to and be subject to the jurisdiction of the courts of the local Provincial and Federal laws of the Country Canadameds.com is registered in to finally adjudicate or determine any suit, action or proceeding arising out of or in connection with the Site.

GENERAL
All products and services of Canadameds.com are subject to the terms and conditions of the applicable agreements governing their use or sale.

These Terms are to be read by you together with any terms, conditions or disclaimers provided in the pages of the Site. In the event of any conflict, the terms provided in the pages of the Site will govern.

The information, material and content provided in the Site (the "Information") may be changed at any time without notice. Changes may be made to these Terms at any time without notice by updating this posting. You agree to review these Terms regularly and your continued access or use of the Site will mean that you agree to any changes.


LOCAL LAWS; EXPORT CONTROL
It is important to note that not all of the products, services and information are available in all provinces or in jurisdictions outside of where the dispensing pharmacies and Canadameds.com is located. The Information does not constitute an offer or solicitation to buy or sell any product, service or information to anyone in any jurisdiction in which an offer or solicitation is not authorized or cannot legally be made or to any person to whom it is unlawful to make an offer or solicitation.

The terms and conditions applicable to any product, service or information will be those determined at the time of provision of the product, service or information. Please be aware of the laws of your jurisdiction or that otherwise apply to you in relation to any of the matters described in these pages. If you choose to access the Site from outside of the Province or country of the dispensing pharmacy or from the Country outside of where Canadameds.com is registered, you do so on your own initiative and are responsible for compliance with applicable local, national or international laws. You may not use or export or re-export the Information or any copy or adaptation in violation of any applicable laws or regulations, including export laws and regulations of the dispensing pharmacy's country in force from time to time.

NOT OFFERING ANY ADVICE
The Information is for informational purposes only and is not intended to provide specific advice for you, and should not be relied upon in that regard. You should not act or rely on the Information without seeking the advice of a professional. YOU SHOULD NOT USE THE INFORMATION CONTAINED ON THIS SITE FOR DIAGNOSING, TREATING, CURING OR PREVENTING A HEALTH PROBLEM OR PRESCRIBING A MEDICATION. YOU SHOULD CAREFULLY READ ALL INFORMATION PROVIDED BY THE MANUFACTURERS OF THE PRODUCT ON OR IN THE PRODUCT PACKAGING AND LABELS BEFORE USING ANY THE PRODUCT. ALWAYS CONSULT YOU OWN PHYSICIAN FOR ADVICE AND TREATMENT.

DISCLAIMERS
CANADAMEDS.COM PROVIDES THE SITE AND THE INFORMATION ON AN "AS IS, WHERE IS AND AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, Canadameds DOES NOT MAKE ANY EXPRESS OR IMPLIED WARRANTIES, REPRESENTATIONS, ENDORSEMENTS OR CONDITIONS WITH RESPECT TO THE SITE OR THE INFORMATION, INCLUDING WITHOUT LIMITATION, WARRANTIES AS TO MERCHANTABILITY, OPERATION, NON-INFRINGEMENT, USEFULNESS, COMPLETENESS, ACCURACY, CURRENTNESS, RELIABILITY AND FITNESS FOR A PARTICULAR PURPOSE. FURTHER, CANADAMEDS.COM DOES NOT REPRESENT OR WARRANT THAT THE SITE WILL BE AVAILABLE OR MEET YOUR REQUIREMENTS, THAT ACCESS WILL BE UNINTERRUPTED, THAT THERE WILL BE NO DELAYS, FAILURES, ERRORS OR OMISSIONS OR LOSS OF TRANSMITTED INFORMATION, THAT NO VIRUSES OR OTHER CONTAMINATING OR DESTRUCTIVE PROPERTIES WILL BE TRANSMITTED, OR THAT NO DAMAGE WILL OCCUR TO YOUR COMPUTER SYSTEM. YOU HAVE SOLE RESPONSIBILITY FOR ADEQUATE PROTECTION AND BACKUP OF DATA AND/OR EQUIPMENT AND TO TAKE ALL PRECAUTIONS TO SCAN FOR COMPUTER VIRUSES OR OTHER DESTRUCTIVE PROPERTIES.

YOU ACKNOWLEDGE AND AGREE THAT Canadameds.com DOES NOT ENDORSE THE CONTENT OF ANY MEMBER OR ANY SITE ACCESSED VIA LINKS OR OTHER MEANS FROM THE SITE AND IT IS NOT RESPONSIBLE OR LIABLE FOR SUCH CONTENT EVEN THOUGH IT MAY BE UNLAWFUL, HARASSING, LIBELOUS, PRIVACY INVADING, ABUSIVE, THREATENING, HARMFUL, OBSCENE, OR OTHERWISE OBJECTIONABLE, OR THAT IT INFRINGES OR MAY INFRINGE THE INTELLECTUAL PROPERTY OR OTHER RIGHTS OF ANOTHER PERSON.

EXCEPT WHERE PROHIBITED BY LAW, UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL CANADAMEDS.COM BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL OTHER DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA OR PROFIT, ARISING OUT OF THE USE, OR THE INABILITY TO USE, THE SITE OR THE INFORMATION, EVEN IF CANADAMEDS.COM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TRADE-MARKS AND OTHER INTELLECTUAL PROPERTY RIGHTS
"Canadameds" and "Canadameds.com" are registered trademarks used under exclusive license by Canadameds.com.

All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork and computer code (collectively, "Content"), including but not limited to the design, structure, selection, coordination, expression, "look and feel" and arrangement of such Content, contained on the Site is owned, controlled or licensed by or to Canadameds.com and is protected by copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws.

Except as expressly provided in these Terms of Use, no part of the Site and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including "mirroring") to any other computer, server, Web site or other medium for publication or distribution or for any commercial enterprise, without Canadameds.com's express prior written consent. Canadameds.com actively and aggressively enforces its intellectual property rights to the fullest extent of the law.

INTERNET E-MAIL
Any unprotected E-Mail communication over the Internet is, as with communication via any other medium (e.g. cellular phones, post office mail), not confidential, subject to possible interception or loss, and is also subject to possible alteration. Canadameds.com is not responsible for and will not be liable to you or any one else for any damages in connection with an E-Mail sent by you to Canadameds.com or an E-Mail sent by Canadameds.com to you at your request.

NO ENDORSEMENTS
No endorsement or approval of any third parties or their advice, opinions, information, products or services is expressed or implied by any Information.

LINKS/SOFTWARE
Links from or to websites outside the Site are meant for convenience only. Canadameds.com does not review, endorse, approve or control, and is not responsible for any sites linked from or to the Site, the content of those sites, the third parties named therein, or their products and services. Linking to any other site is at your sole risk and Canadameds.com will not be responsible or liable for any damages in connection with linking. Links to downloadable software sites are for convenience only and Canadameds.com is not responsible or liable for any difficulties or consequences associated with downloading the software. Use of any downloaded software is governed by the terms of the license agreement, if any, which accompanies or is provided with the software.

YOUR TRANSMISSIONS
Any material, information or idea you transmit to or post on this Site by any means will be treated as non-proprietary, and may be used by Canadameds.com for any purpose whatsoever, including, but not limited to, developing, manufacturing and marketing products and services. You are prohibited from posting or transmitting to or from this Site any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material, or any other material that could give rise to any civil or criminal liability under the law.

PRIVACY POLICY
By your consent to the collection and use of personal information as described in our privacy policy published on the Site. Canadameds.com reserves the right to amend its privacy policy from time to time by posting the updated policy on the Site. You agree to review the privacy policy each time you visit the Site.

ENTIRE AGREEMENT
These Terms and any terms incorporated or referred to herein constitute the entire agreement between you and Canadameds.com relating to the subject matter hereof, and supersede any prior understandings or agreements (whether electronic, oral or written) regarding the subject matter, and may not be amended or modified except in writing, or by Canadameds.com making such amendments or modifications in accordance with these Terms.

SEVERABILITY
These Terms shall be deemed severable. In the event that any provision is determined to be unenforceable or invalid, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and such determination shall not affect the validity and enforceability of any other remaining provisions.

At Canadameds.com, our commitment to reliable service is guaranteed when it comes to getting your order to you on time. It takes up to 7 to 10 business days to process your prescription once we have your COMPLETE patient profile and your valid prescription,plus 7 to 14 business days for shipping. The entire ordering process can take up to 21 working days to arrive at your door.

If you do not hear from us or received your parcel after 30 days, please call our toll free at 1-877-542-3330. We will re-ship/re-deliver the product to you at no additional charge.